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Contracts Keyed to Whaley
Hibschman Pontiac, Inc. v. Batchelor
Citation:
Supreme Court of Indiana, 1977. 266 Ind. 310, 362 N.E.2d 845.Facts
Batchelor (Plaintiff) purchased a defective vehicle from Hibschman Pontiac, Inc. (Defendant). Prior to purchasing said vehicle, plaintiff had inquired of the defendant’s salesman, service manager and vice president as to the quality of defendant’s service department. Plaintiff was assured that the services department was above average, and the vice president stated he would personally oversee any issues that arose with the vehicle. Upon picking up his new car, plaintiff noticed several problems. Plaintiff made a list of complaints and brought the car in for repair. Defendant repeatedly informed plaintiff that all defects had been repaired, when they had not been. Defendant accused plaintiff of being a “habitual complainer who they could not satisfy” and asked him not to come back because he was a “bad customer.”
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