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Contracts Keyed to Whaley
Norcia v. Samsung Telecommunications America, LLC
Citation:
845 F.3d 1279 (9th Cir. 2017).Facts
Plaintiff was one who several who purchased one of Defendant’s Samsung Galaxy S4 phones. Plaintiff declined to take home the box and its contents, which contained a 101-page brochure detailing the warranty information and user license agreement. One section included an arbitration provision, noting any dispute must be resolved in arbitration. Plaintiff did not take any steps to opt-out of this provision.
Plaintiff later filed a class action alleging Samsung misrepresented the storage capacity and rigged the phone to operate at a higher speed when it was being tested. Defendant moved to compel arbitration.
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